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This document contains a section dedicated to Users in the United States and their privacy rights.

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Owner and Data Controller

C.R.G. Srl
Via Mantova 4F-G
25017 Lonato d/Garda (BS) - ITALY

Owner contact email: crg@kartcrg.com

ebsite Policies

Below is a combined, standard set of important policies for a typical e‑commerce website. You can adjust wording, contact details, and specific rules to match your business.

1. Shipping Policy

Processing Time

Orders are processed within 1–3 business days. Orders are not shipped on weekends or holidays. High order volumes may cause slight delays.

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout.

• Standart Shipping: 3–7 business days

• International Shipping: 7–21 business days

Delivery times may vary due to customs, weather conditions, or carrier delays.

Shipment Confirmation & Tracking

A confirmation email with a tracking number will be sent once your order has shipped.

Customs, Duties, and Taxes

We are not responsible for customs fees, import taxes, or delays caused by customs.

2. Return & Refund Policy

Return Window

Items may be returned within 30 days of delivery.

Eligibility Requirements

Items must be:

• Unused and in original condition

• In original packaging

• Returned with proof of purchase

Non-returnable items may include personal-care items, custom products, or gift cards.

Return Process

To request a return, contact us at order@kartcrg.com with your order number. Instructions will be provided.

Return Shipping Costs

Customers are responsible for return shipping unless the item arrived damaged or incorrect.

Refunds

Refunds are issued to the original payment method within 5–10 business days after the return is approved.

Exchanges

Damaged or defective items may be exchanged. Contact us at order@kartcrg.com.

3. Cancellation Policy

Orders may be cancelled within 24 hours of purchase. Once processing begins, cancellation may not be possible. Contact us as soon as possible at order@kartcrg.com.

4. Privacy Policy

Information We Collect

We may collect:

• Personal information (name, email, address)

• Payment details (processed securely by third-party providers)

• Usage data (cookies, analytics)

How We Use Information

• Process orders

• Provide customer service

• Improve website performance

• Send updates or marketing (with consent)

Data Protection

We implement appropriate security measures. Payment information is not stored on our servers.

Third‑Party Sharing

We only share data with trusted service providers necessary for order fulfillment, analytics, or legal compliance.

Your Rights

Depending on your region, you may request:

• Access to your data

• Correction or deletion

• Opt‑out of marketing

Contact order@kartcrg.com for requests.

5. Terms & Conditions

Use of the Website

By using this website, you agree to follow our policies and applicable laws.

Products & Pricing

We reserve the right to change prices or discontinue products at any time.

Payment

All payments must be completed at checkout using approved methods.

Limitation of Liability

We are not responsible for indirect or incidental damages. Your use of the website is at your own risk.

Changes to Terms

We may update these terms at any time. Continued use of the website constitutes acceptance.

6. Cookie Policy

What Cookies Are

Cookies are small files stored on your device to improve the browsing experience.

How We Use Cookies

• To remember your preferences

• To analyze website traffic

• To improve features and services

Managing Cookies

You can disable cookies through your browser settings, but some features may not function properly.

7. Legal Notice / Impressum (if required)

Business Name: C.R.G srl

Address: Via Mantova 4/f, 25017 Lonato d/Garda (BS), Italy

Email: crg@kartcrg.com

Phone: +39 030 9912604

Responsible for Content: Nicole Tinini

8. Contact Information

If you have questions about any of these policies, contact us at:

Email: order@kartcrg.com

Phone: +39 030 9912604

Address Via Mantova 4/f, 25017 Lonato d/Garda (BS), Italy